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Delivery and returns
Delivery of goods
Your ordered goods will be delivered by our partner “DPD”. UAB “DPD Lietuva” is a leading parcel delivery company in Lithuania. Many years of experience and a professional team ensure fast and reliable delivery of goods to your home or office and to a wide network of DPD parcel machines throughout Lithuania.
You can choose to have goods delivered in Lithuania via DPD courier or pick up goods from DPD parcel machines. Larger goods can only be sent by courier. You can pick up the goods from the studio at the following address: T. Kosciuškos g. 10, Vilnius. Sluškų rūmai. Write before your arrival!
Delivery of goods in Lithuania via DPD courier
Delivery of goods in Lithuania via DPD courier – 6 Eu. Delivery of goods in the Curonian Spit – 30 Eu. For delivery to the Curonian Spit, please contact the seller. Parcels are delivered within 1-2 business days after dispatch. The DPD courier will deliver the parcel to your home, office or other address of your choice. You will be informed about the estimated delivery time and parcel number by SMS and/or e-mail. On the morning of the delivery day, you will receive an SMS with the estimated delivery time to the nearest 1 hour.
Picking up goods in Lithuania from DPD parcel machines
Delivery of goods in Lithuania to DPD parcel machines – 3 Eu. Parcels are delivered within 1-2 working days after dispatch. When your parcel is delivered to a DPD parcel machine, you will be notified by SMS and/or e-mail.
For delivery of goods to other countries, please contact order@milenaliutkute.com
Pick-up of goods in the studio
You can pick up the goods free of charge at my studio at the address: T. Kosciuškos g. 10, Vilnius. Sluškų rūmai. Write before arriving!
Return of goods
My main goal is to help you find that work of art that you really like and that suits you, that will delight your soul and give meaning to your home. If you have any doubts after receiving it, please contact me. Although according to the law, works of art cannot be returned (the seller’s consent is required for this), in these art houses, goods can be returned within 14 calendar days after the date of receipt. It is necessary to inform by e-mail about the intention to return the item. The returned item must be in its original packaging, unused and undamaged. The money for the returned item will be transferred to the same account from which it was paid within 5 business days. Shipping costs are not refundable. The cost of returning the item is covered by the customer.
Seller
Milena Liutkutė – Grigaitienė
order@milenaliutkute.com
+370 676 26269
Gallery address: Sluškos Palace
T. Kosciuškos g. 10, Vilnius
